Shipping policy
Delivery Costs will be calculated at check out and are based on the value /size of your order. If you’re local to Epsom, Surrey you can choose to collect on arrangement from me.
Local Pick Up:
Are you in Surrey?
I'm happy to arrange collection from me (Epsom Downs) when possible (please call or message me directly to arrange this - select the pick up in store option).
Orders are usually packed within 24 hours, sometimes on the same day where possible. You'll receive an email notification to tell you when your order has been packed and is ready to collect.
Please give me a call to arrange to pick up your order, I’m happy to try and accommodate wherever possible - I know how desperately we all need paint after all!
Delivery - Royal Mail Tracked 48
Royal Mail aims 48 hour delivery, however occasionally it can take a little longer (thankfully this is rare). Real time tracking available with tracking number.
Delivery - Royal Mail Tracked 24
Need it a bit quicker? Royal Mail aims 24 hour delivery, however occasionally it can take a little longer (thankfully this is rare). Real time tracking available with tracking number.
If you have any questions about postage or would like it sent a different way, or you have any questions about an order (before placing it or after) I’m here to help, feel free to give me a call or pop me a message: 07799334801 (Jodi).
Packaging
Wherever possible, I like to do my bit and recycle used packaging. I also make use of packaging that can be reused and recycled, it would be great if you can try to reuse or recycle the packaging from your parcel. Every little helps right!